the more customers you will acquire and the more revenue you will generate.

Examples of departments where quality improvement can be implemented include marketing/sales, administrative departments, finance/accounting, research, production, and equipment maintenance. It is essential to plan and identify the needs of quality improvement processes.

When these processes are implemented consistently over time, they can reduce costs and increase profits. For example, a high-quality product will require fewer rework processes in the future, resulting in cost savings and fewer warranty claims.